Lean to the left, lean to the right

The Star-Telegram struggles to please

Ivinistas began circulating a petition calling for Ivins' return on Tuesdays, but never had to present it to the paper. After receiving about a half-dozen complaints, Arlington editor Hardee changed course and resumed publishing Ivins three times a week.

Hardee says the Ivins flap was just part of the paper's efforts to fine tune its Arlington edition. "You can't ignore complaints," he says. "At the same time, you know you'll have readers on one side of the fence and readers on the other side."

The paper regularly commissions surveys to find out what readers want, Hardee says, but vocal minorities have their impact. "You weigh a decision on people who care enough to call," he says.

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