Locked In

Trinity Works says it helps poor people find housing and jobs. But an Observer investigation reveals questionable policies that do little except ensure its clients never leave.

Schaefer also confirms that unruly clients are occasionally "locked out" of their apartments on a temporary basis and expected to sleep in a homeless shelter.

"It's to get their attention. It's to say, 'Wake up. You're really going down the wrong path, and we've gotta resolve this. Come on, let's work it out.' I find that it is no different than many, many things that are done in basic parenting and certainly in any type of well-run program," says Schaefer.

Two years of fund-raising efforts paid off last December when Trinity Works finally moved into its new headquarters in Old East Dallas. The agency also manages the neighboring 64-unit Prince of Wales apartment complex.
Two years of fund-raising efforts paid off last December when Trinity Works finally moved into its new headquarters in Old East Dallas. The agency also manages the neighboring 64-unit Prince of Wales apartment complex.
Two years of fund-raising efforts paid off last December when Trinity Works finally moved into its new headquarters in Old East Dallas. The agency also manages the neighboring 64-unit Prince of Wales apartment complex.
Mark Graham
Two years of fund-raising efforts paid off last December when Trinity Works finally moved into its new headquarters in Old East Dallas. The agency also manages the neighboring 64-unit Prince of Wales apartment complex.

"When you're in a war zone," she says, "when you're trying to save someone's life, you do a lot of things."

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