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Recent Articles By Glenna Whitley

National Features

A missing court reporter's stenographic notes and tape of testimony in a 1994 criminal trial shed light on the haphazard and antiquated way that Dallas County court records are handled and stored, and the failure points up a little-noticed "triple-dipping" by county-employed court reporters, who can get paid up to three times for the same trial.

In mid-August, District Attorney Craig Watkins excoriated the county commissioners court for failing to adequately fund the county law enforcement system after clerks were unable to locate the notes taken by reporter Josie Massar during the 1994 trial of Michael Andre Reed. (Massar didn't return phone calls by press time.) Commissioners blamed Watkins' office for failing to properly manage his records department and hire competent people.

But whose fault is it?

Insiders say the problem is much bigger. The district attorney's office is only one of the many county departments that must keep records long-term. Sources in the records department describe a system in which no one person is responsible for the whereabouts of such vital records.

"The county is so decentralized," says one senior county official. "You hardly ever have anyone who is the buck-stops-here person. This is a problem created and masked by a decentralized system. It's hard to pinpoint whose responsibility something is, and that protects people."

Reed was convicted and sentenced to 45 years in prison for killing Carlos Martinez, 16, in the parking lot of a convenience store in Northwest Dallas. His efforts to appeal his case have gone on for more than a decade, with screw-ups by his first trial attorney, an appellate attorney and the prison mail system.

Reed finally persuaded a judge to appoint attorney Robert Udashen to handle his appeal. Udashen contacted Massar, the court reporter who had recorded the trial. "She just took her stenographic notes and put them in storage," Udashen says. "She went to the records facility and couldn't find them."

Typically transcripts are not prepared except in cases of appeal or unless they're requested by attorneys. Defendants have 30 days to appeal their case; Udashen says it's very unusual for a transcript to be requested more than a decade after the initial trial.

"It's the first case I've had in 30 years where the complete trial record is missing," Udashen says. And without a record of what was said during trial it is impossible to properly appeal Reed's case. "That's why the law says that if the record of the trial is missing due to no fault of the defendant then he's entitled to a new trial." Reed now will get a new trial.

Court reporters are hired by judges and paid a hefty salary by the county; all but one court reporter for Dallas County courts earn between $80,000 and $89,000 a year. That reporter makes $75,000 a year. They are responsible for their own records. But court reporters don't fall under any one department.

"The court reporters do not have one person who governs over them and makes sure things are done the same way," says Donna Sherbet, records management officer. Ed Engebretsen at the District Clerk's Office says that court reporters usually store their materials in their offices at the Frank Crowley Courthouse or at home, boxing them up and sending them to the District Clerk's Office or a county storage warehouse when their own storage fills up. (Paper stenographic notes take up a lot of space; now most court reporters use computers that store digital files.) According to another clerk, it's rare for court reporters to give their notes to the District Clerk's Office for storage. If they do, the notes become public record.

"You are looking at three sets of records," Sherbet says. "The court reporter is required to maintain his or her own records. The case record is kept by the District Clerk's Office until the case is closed. Then it is boxed and sent to a warehouse and stored. The same thing happens to the DA's working file. District Attorney Craig Watkins is his own records manager. If it's not on their site and they haven't archived it, that's when they come to us."

In the Reed case, Sherbet says, a box that was supposed to contain the district attorney's "working files" from 1994 had been sent to the warehouse empty.

One person in each county department is designated responsible for records, Sherbet says. When a record is needed from the offsite warehouse, which stores 161,000 boxes, that person contacts the clerk, who sends the file to the requester.

Out of any 100 criminal cases, only one or two will go to trial. Of those, only a few proceed to full court proceedings. Criminal judges usually handle one or two trials a week. After the trials, court reporters are paid additional fees to transcribe those notes; most court reporters do their transcriptions nights and on weekends, but some also do them at work if they have no trial scheduled. Udashen estimates that a transcript of a one- or two-day trial costs $1,000 to $1,500.

"They charge by the page," says Udashen. "I recently got an estimate of $5,000 for a week-long trial." Capital murder trials can last weeks if not months.

The fees are paid directly to the court reporter by the defendant's attorney. In cases of indigent criminal and family court defendants, Dallas County pays the fee, on top of what has already been paid to the court reporter in salary. (Many defendants in capital murder cases are indigents, so the county pays.) They can also charge to make copies of already-transcribed trials.

The capital murder case of Darlie Routier illustrates another problem. When inaccuracies and mistakes were noticed in the transcript of Routier's trial, after she was convicted of killing her two sons in 1996, court reporter Sandra Halsey was held in contempt of court, jailed and ordered to pay $32,265 to fix the transcript. Her license was revoked. In another case, court reporter Mary Belton was jailed after missing three deadlines to complete the transcript.

In still other cases, attorneys have discovered that the court reporter in question has retired or died since the trial and no notes have been filed with the county.

"We may need to look at the storage and transfer of records on a global or countywide scale to insure that the needs of all county departments are being met," says Greg Allbright, chief deputy district clerk.

Write Your Comment show comments (6)
  1. This is the same article that the Dallas Morning News printed on 8/24/07. Hence the word "NEWs"

  2. this is the same article that the Dallas Morning News ran on 8/24/07. Hence the word NEWs.

  3. There are techniques to file court reporter records in perfect order and to keep track of the inventory of those records.

    The techniques to file court reporter records are cost-free.

    However, very few court administrators and court reporters know about these techniques.

    I will be sending Glenna Whitley an envelope c/o the Dallas Observer describing free methods to file court reporter records in perfect order and to prepare an inventory of those records.

    The techniques have been written about in the professional court reporter journals of the National Verbatim Reporters Association and the American Association of Electronic Reporters and Transcribers, as well as in numerous publications of state court reporter associations.

    The free technique is called the Box Lid Diagraming Filing and Inventory Control System with photocopying or scanning of the box lids.

    If stenotype notes are to be stored, your storage boxes will hold 4 rows of stenotype notes.

    The basic system involves drawing four lines down the length of the box lid forming 4 columns.

    Then each day's court reporter stenotype notes are placed on end on the box lid and a vertical line drawn across the column representing the exact space to be taken up by the stenotype notes when they are placed in the box.

    In the rectangle on the box lid formed by crossing the vertical line across the column, the information describing the filed notes is written:

    Date
    Judge
    Description of
    case or cases
    name of court reporter.

    The system has been around for twenty years since it was invented in 1987.

    If anyone wants info on the no-cost efficient system to file court reporter records, they may contact Bill Parsons in Meriden, CT for further information and details.

    Bill Parsons

  4. Dear Ms. Whitley:

    This letter is in response to the article posted in Dallas Observer on September 6, 2007. As Paul Harvey would say, “And the rest of the story is…” it is unfortunate that a Dallas County court reporter complied with the Texas Rules of Appellate Procedure, filed her stenographic notes thirteen years ago accordingly with the Dallas County Records Management Department and now in 2007 the stenographic notes cannot be located.

    Today, however, there are extra precautions taken by the official court reporters in the judicial system. Technology has changed and improved so much since 1994 and so has the ability of certified shorthand reporters to be able to file their stenographic notes. These days, court reporters are able to back up their work product on diskettes and backup onto CDs for safer storing. Court reporters nowadays even utilize online storage for redundant backup and/or external hard drives to prevent such situations from occurring.

    Court reporting is a thriving profession, but it is also a stressful profession. One major point of issue that was omitted from the article is that court reporters also provide and pay for their own software, computers, stenograph machines, equipment insurance and software technical support and upgrades just to name a few, out of their hard-working pay. These costs are in the realm of $15,000 per court reporter. So when articles are published quoting what court reporters earn, please be kind enough to print the rest of the story. Court reporters work in the evenings and on the weekends. Court reporters also have to hire scopists and proofreaders which are paid out of the court reporters’ own salary to provide quality work. Court reporters in the State of Texas take our profession very seriously. As officers of the court, court reporters continue to uphold their duties and responsibilities in compliance with The Supreme Court of Texas. Court reporters are also required to obtain continuing education credits every two years in order to renew their certification license.

    It would also be appreciated that if the reporter is going to quote salaries, that the news reporter quote everyone’s salary in the same article. There was no mention of the district attorney’s salary or the records management officer’s salary.

    Please also review an updated article written by Byron Harris from WFAA-TV, Dallas, Texas on August 24, 2007 in which he states that there were six more boxes discovered and there may be enough records to prevent a new trial from happening.

    Respectfully,

    Melinda Garriga, CSR, RPR
    Texas Court Reporters Association
    President – 2007-2008

  5. Sounds like they need a managing court reporter in this county to handle all things court reporter.

    Good that they get paid the salary they do...us court reporters work hard for it in court!!!

    Just another issue with "double dipping" or "triple dipping" or whatever. Had the same problem in Boulder County, CO...trying to do away with court reporters altogether in that state. And I was one to be let go in 2003...good riddens. The higher-ups think they can just pick someone off the street to do our job and then pay us hardly anything just to save the Judicial Dpt. some money.

  6. I'm at a slight loss to understand the reference to court reporters being paid by the page for transcripts. Is the point that they should not be paid? Should they be paid more? Do you news reporters get paid or do you do your job for free? Do judges get paid? Attorneys? If people think court reporters get paid a lot of money, why don't they go to court reporting school and make all that money! Or perhaps looking at the true facts and understanding the truth behind the scenes might take the glamour out of it and uncover that court reporters for the most part don't make anywhere near what their value is. When you analyze the reality of their expenses and number of working hours on a job, the FACTS will uncover an incredible amount of overhead, costs, and time involved and a relatively low hourly income.

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