Dallas' The Bridge Homeless Center's Progressive Approach May Actually Make a Difference

With a no-hassles approach to panhandlers, Dallas' new shelter hopes to kill homelessness with kindness

The southern edge of downtown Dallas has grown quiet and dank before tonight’s storm, and there’s not a homeless person in sight. Most have sought cover in shelters, under bridges or in the construction sites that dot this side of town. But that doesn’t stop Mike Faenza, on this blustery April night, from tracking down anyone left to the elements. The wiry-haired 57-year-old is the president and CEO of Metro Dallas Homeless Alliance, which on May 20 is scheduled to open one of the most progressive homeless centers in the country. Although The Bridge is the city’s answer to homelessness, it is every bit Faenza’s baby. But all his planning and politicking will mean nothing if he can’t convince Dallas’ homeless population to choose his shelter over homelessness.

From its inception, The Bridge was envisioned as a campus where the homeless, after receiving social services, would be primed for re-entry into a new life.
Courtesy of Metro Dallas Homeless Alliance
From its inception, The Bridge was envisioned as a campus where the homeless, after receiving social services, would be primed for re-entry into a new life.
Mike Faenza likes to tell his staff that the more times a person has been in jail, arrested or beaten up, the more welcome he will be at The Bridge.
MARK GRAHAM
Mike Faenza likes to tell his staff that the more times a person has been in jail, arrested or beaten up, the more welcome he will be at The Bridge.

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Combing the streets, he walks past the city’s Day Resource Center on South Ervay Street, a health care and counseling clinic that began to double as a night shelter after other local charities ran out of space. Tonight, a handful of people are curled up on mats on the center’s floor, squeezed in tightly. Faenza lowers his head as he walks by, noting that the facility was not built to be a shelter. But he doesn’t stop. He’s looking for those who remain on the outside.

A few moments later, he sees a man ambling on the other side of the street. He’s young, with a baggy overcoat and a pair of antenna headphones strapped over his ears. Faenza crosses toward him saying, “Excuse me, sir. I’d like to talk to you for a moment.” The man speeds up.

“He’s scared,” Faenza says. “People make a big deal about homeless people bothering us, but here I am bothering him.”

Faenza doesn’t pursue and keeps walking toward downtown’s core. There’s another man in the distance with his shirt off. He’s stretching his arms in the air, holding a white T-shirt in one hand. He sits down on a flight of concrete steps, breathing hard and clenching and unclenching his fists. After a few moments, he lights a cigarette.

“Hi. Can I bum a smoke?” asks Faenza, searching for a way to relate.

Sorry, it’s his last one, he says. He puts his shirt on; he was lifting weights.

Faenza asks him if he has somewhere to stay tonight—a place to wait out the storm. The man whose name is Gary points to the end of the block, saying he's got a box spring over there. It's in a hollowed-out building where a few of the man's companions are sleeping, wrapped up like mummies in blankets. Faenza prods further, asking the man if he'd rather sleep in a shelter. It's the same burning question that brings Faenza outdoors on many nights since he became head of the homeless alliance a year and a half ago: Why do some homeless people prefer the streets to sanctuaries?

Gary says all the shelters he's tried have turned him away. But Faenza knows the answer is more complicated than that.

Some folks bristle at the religious undertones in the city's charities. Some hate being ushered out at 6 a.m. to work. Some want privacy, are jittery, paranoid. Some want their bottle next to them. Whatever the reason, Faenza hopes to overcome it with the city's soon-to-open homeless assistance center. The Bridge will be a sleep-in campus that will target the shelter-resistant chronically homeless with the goal of turning them into functioning people with apartments and jobs.

This will be no small task. By federal definition, the chronically homeless are those unaccompanied adults who have a disabling condition (such as substance abuse disorder or a serious mental illness) and have been continuously homeless for a year or more, or have had at least four episodes of homelessness within the past three years. Many of these 1,000 or so individuals in Dallas have AIDS, severe depression or schizophrenia. They drink, they smoke crack, they defecate in public. They are ornery and mean, silent and withdrawn. Unlike the city's 5,000 temporarily homeless, the hard-core haven't made it off the streets, in no small part because other shelters won't take them. Yet as Faenza likes to tell his staff, the more times a person has been in jail, been arrested or beaten up, the more welcome he will be at the center.

"We want this place to be very slow to reject anybody," Faenza says. "You don't have to be likable to deserve services. You can be aggravating and annoying and still deserve services....They are not going to act grateful. But you can't lecture. You can't coerce. You can't shame people."

Faenza has no trouble making heartfelt arguments defending the rights of the homeless but feels slightly out of place engaging the corporate types that his job demands. A tireless homeless advocate for more than 35 years, he plans to move into an apartment adjacent to The Bridge, and he'll spend several nights in the shelter. He believes the homeless are just like everyone else. His non-judgmental attitude toward homelessness—he treats it as a disease from which all can recover—is almost revolutionary by Dallas standards.

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  • kentoria 03/10/2010 11:02:00 PM

    OMG THIS PLACE LOOKS SO AWSOM MY GRANDPA LIVES IN HERE FRANK KAISLER AND I SO LOVE HIM LOVE U POPS

  • LINDSEY CALHOUN 09/17/2009 5:15:00 PM

    I FIND IT VERY REFRESHING SEEING THE CEO OF METRO DALLAS HOMELESS ALLIANCE OUT ON THE STREETS TRYNG TO GET THE HOMLESS INTO SHELTERS. I WORK IN THE MENTAL HEALTH FEILD AND FROM EXPIERENCE I KNOW FIRST HAND ABOUT THE HOMELESS. AT ONE POINT IN MY LIFE I ALMOST BECAME HOMELESS. MY HEART GOES OUT TO MIKE, AND HIS ATTEMPT TO MAKE A DIFFERENCE IN SO MANY LIVES. MAY GOD TRULY BLESS HIM. YOU LIKE SO MANY SHOW THAT PEOPLE DO HAVE A HEART,AND IT'S NOT ONLY DURING THE HOLIDAYS. THANK YOU

  • sarah_m 03/18/2009 6:36:00 PM

    At the bridge, many must sleep with lights on, and any napping during the day must be done sitting up. There is no day, or even one hour, allowed, to recover from a knock your socks off day of job hunting, or a week of working overtime. Or of being just in need of rest, like people in homes or apartments are allowed. Imagine being in your apartment, and not being allowed to recline in any fashion for months. If you get the flu, too bad for you. Recovery is more difficult, and much slower, when you cannot lie down to nap, or relieve a headache, or to rest, and you are not allowed saltines, or Gatorade, or special purchases of bland foods so needed in your bodies effort at recovery. AND YOU CANNOT LIE DOWN WITHOUT A FIGHT WITH STAFF. NOT AFTER 6 AM. And most likely, not even then. And if you argue, you are risking being removed from even sitting in The Bridge.

  • sarah_m 03/18/2009 6:10:00 PM

    The statement, "re-entry into a new life" is too vague. What do you think that means? What does the person who first spoke that as a reason for the Bridge's exsistence think that means? Any ideas? Who spoke it? Is it The Bridge's mission statement? If not, what is? Other than placement in indoor housing, with food, of those who do not have it that very day, "re-entry into a new life" cannot mean anything concrete. Does not having the capability of attaining shelter for one night mean that person is looking for a new life? What if they cannot attain shelter for three months? Is the solution a new life? If unattainable for one year, is the solution a new life? All people entering the Bridge seeking shelter enter into what becomes a very old life- a life of loss of privacy and individuality and protection from mental distress. People enter into The Bridge and become treated in a way void of normal allowances normal life requires. Now, what would happen, if, say, just one of those many "recession's hitting, newly jobless, lost their lease" people entered those 20 people's perception, of those who's goal it is to get for those 20 people, "a new life?" Or, are those 20 people, by definition, even "homeless?"

  • Guest 01/11/2009 11:09:00 PM

    I've seen it. "We take care of their Needs" BS! Every homeless that walks in The Bridge's door is automatically labeled addicted/mental and ran through the One-Size-Fits-All prison model. The beds for veterans are actually mandated by the VA to force all the homeless veterans into never-ending group therapy and the forced 12-step religion or "hit the road". I challenge anyone to walk in those doors and tell them "I need real house, real training for a trade/career, and a job using my new trade certification." They will laugh and then tell you you are in DENIAL and it will be years of going through their programs before that happens, if ever. These POVERTY PIMPS have got to stop this insane labeling of people mental and their Evangelical Christion 12-step religious absolute sobriety nonsense.

  • jeanie miller 01/09/2009 6:21:00 PM

    my son is homeless and has eaten at the bridge since it opened, he has a day/night pass that they gave him, now all of a sudden they won't let him in to eat or nothing, they said his badge don't matter. who do these people think they are that work there, i thought this $23 million place was to help the homeless not put the money in there own pockets. they won't even let him sleep there even tho they are the ones who gave him the pass, they pick and choose who they let in. something needs to be done about that place. when there is write up in the paper they make it sound like this place is great for the homeless but it picks and Chooses who they will feed, i never thought they would turn someone away from FOOD. would you please help. my sons name is DANIEL SONNEY. i think he has a mailbox at the bridge, if they still will lt him get his mail. THANK YOU VERY MUCH

  • BX 07/21/2008 5:00:00 AM

    Hey, August, thanks for your input all the way from San Francisco. Too bad you don't have the opportunity to visit and volunteer in this place or I guess you would know that religion is not forced on these people. You would also come to learn that nothing is forced on any of the people that approach the shelter. Despite this, the homeless do get the chance to receive the services they dearly need and might not otherwise get meandering the streets. Thanks for reading the article, though....

  • Jenny 07/10/2008 5:06:00 AM

    I was homeless and in shelters for 2 years. Mentally ill, I thought I had reached the end of the line. But, some people helped me and I made it out, have Social Security income, and an apartment, and stay stable most of the time. So, it can be done. But nobody gets off the street without help. Hurray for The Bridge. It's the best thing to hit Dallas downtown in years. And beautiful too. People in Dallas should be happy that if THEY ever lose their job there might be a place for their weary bodies and minds to recover and get help. And hopefully, the extreme homeless will finally get a real boost up without sacrificing their "souls" to a variety of different religious organizations. God is love but not when he is forced on you.

  • Guest 07/09/2008 2:20:00 AM

    These homeless centers are all the same; forced religion & 12-step witchcraft, never-ending groups, worthless life skill,rules-rules-and more rules, nasty overcrowded bunk-bedded warehouses, no privacy anywhere, shared showers & toilets like jail, more religion, and when finished with their programs.....Still homeless, still no real career training, still credit destroyed, still homeless ticket criminal records, and back to the safety under the bridge campsite.

  • Tamara 05/29/2008 7:42:00 PM

    I need help!!! Please tell me the address of The Bridge & a phone number!!! Tamara

  • RCA 05/28/2008 11:34:00 PM

    I applaud the efforts of all who are involved with this project. For years now I along with six Godchildren had looked out for an elderly man in the vicinity of Meadow & Central Expressway. He is a very sweet person and at times he rants and raves (who wouldn't living in such conditions on the street)? We give him food and water to drink and on many occassions I'll give him five or ten dollars. I typically don't like to give money but I do so to him BECAUSE HE HAS NEVER asked me for money. I am teaching these Godchildren of mine to be loving, caring and compassionate human beings which seems to be traits that the majority of society has lost in there GREED to be self serving.

  • Larry James 05/12/2008 4:55:00 AM

    We are extremely fortunate to have Mike Faenza leading the effort at the Bridge. Boo birds are always plentiful. Courageous leaders are few and far between. Give Mike and his team a chance. The single attitude that identifies the homeless as "just like the rest of us" encourages me. I have found this point of view to be true. I'll be down there to see you, Mike. Way to go, buddy. Just keep the faith! Larry James Central Dallas Ministries

  • Disgusted 05/08/2008 4:18:00 PM

    Downtown Dallas became deserted after the Kennedy assassination, with a burst of revitalization only within the past couple of years. The Bridge will stifle what the healing hands of 40 years time has mended.

 

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