It sounds a bit oxymoronic, but there really is such a thing as a competent bureaucrat, and he comes in the form of Stan Tungate, who supervises the public access area to the civil and family court records of the district clerk's office. Tungate is not only extremely knowledgeable but remarkably affable--a rare quality in civil servants these days. If a court file or record exists--some go back to 1939--he will find it for you, approaching the task with the determination of a private sleuth. Certainly it's not easy dealing with people who have a limited understanding of what they want (those are just the lawyers), but Tungate handles himself admirably in all situations. Although he dabbled in politics, running unsuccessfully for district clerk a few election cycles ago, his presence as a line supervisor would have been sorely missed.