We are not wealthy people. We do not wear silk suits or tip barkeeps $100 bills. Neither are we drug addicts. We don't feel the compulsion that rules them. Unless, that is, the air conditioning goes out at home on a Sunday night in August, then by God, we whip out the wallet and call for service RIGHT NOW, because rather than face the night in Texas without refrigerated air, we'll spend like a Rockefeller with a snoot full of toot and no preset credit limit. Must...have...air...conditioning. Lucky for us, the folks at Total know our need and will actually send a technician when you call, nights and weekends. Better still, they don't show up wearing eye patches, carrying parrots and cutlasses. Twice this summer, Total was the first to show up, once on a Sunday and once at 11 p.m. They told us what they charged coming in and showed up with the parts needed to feed our chill jones. Cheap? Well, we're talkin' A/C repairmen here, but they're reasonable and honest, so we could sit comfortably afterward in that sweet, cool air.