We made the mistake once of giving this one to Home Depot, and man did we hear about that. You think Elliot's is just a hardware store? Listen, the fans of Widespread Panic (another group we've pissed off royally) aren't as noisy as Elliot's devoted shoppers, and we'll admit: They're right. If you want slightly cheaper hardware, sure, the big-box boys might be able to help you out, but God help you if you don't know exactly what you want and where to find it, because it's unlikely anyone else will. Not so at Elliot's. You say you need one of those thingies that screws onto one of those others thingies, and you can describe it, but just not very well. Someone at Elliot's not only knows what the hell you're talking about but will also take you to the aisle where it's located and help you find just the right size. We've made many, many trips to Home Depot, usually about half of them to return thingies we didn't mean to buy in the first place. At Elliot's, one trip gets it right.