An awesome kids party place, no doubt. What about the “customer service” when trying to schedule? I emailed on 5/1 to confirm availability of a date/time, but got no reply. So I called and spoke to the manager the morning of 5/02, and was informed the date/time I wanted was available. I told her I will pay the deposit when I come in that afternoon to tour the facility. I get there after a 1.5 hr drive in traffic to be told “sorry that time slot is now gone” with a huge smile on her face… And her only response to me was “Oh and we did reply to your email”. So, obviously she was upset over me claiming I didn’t get a response to my email request. Who does that???? I think she lied about the time slot being taken, and was over all a very nasty person!! Very very bad way to do business. She didn’t even make an attempt to apologize. All it takes is one terrible employee to make a business look bad! Too bad they do not screen employees better!