Baby Back Shack has the worst costumer service I have EVER acquired. I called one day to order lunch and the guy was very rude and sour. The only reason I was even going to this hole in the wall is because some of my co-worker had asked me to try it BUT, after the experience I had I wouldn't spend a cent on this overly priced wanna-be restaurant. Even after riding to the establisment with my co-worker (on my way to Records Barbeque) to the establishment, I still was extremely disappointed; the parking lot was not up to standard for parking, making it very uncomfortable to manuever between cars. Shack is exactly what it is because even as my co-workers were trying to leave the parking lot a old lady blocked us in and told us we needed to move as if she was parking patrol. The employees rude attitude definitely matches the customers unruly behavior and I WOULD NOT recommend this mess to my dog let alone a person.
Best Ribs - 2008
Baby Back Shak
What started out as a backyard barbecue for family on Sundays has emerged into the best place to gnaw on a slab of ribs in Dallas. Clarence Cohens just couldn't keep it all in the family, so eventually he began selling it just south of downtown in a two-room dive known as Baby Back Shak. His Memphis-style herb-rubbed ribs are so moist, tender and flavorful you don't even need any barbecue sauce to enhance. Since its recent discovery, the downtown lunch crowd swamps this place, which stays open until 5:45. No dinner done here. There are more than ribs, of course: sliced beef, pulled pork, smoked turkey and ham are all served lean but liberally, portion-wise. And for a bizarre barbecue twist there is grilled Cornish hen. But it's the killer ribs that make lunch and life worthwhile and will draw you back to the Shak.
The Observer finally got it right!! I've been going to Baby Back for years and if you want a great dining experience, this is not the place as it is small and basic. If you want some of the best ribs you will taste then you found it. The chicken wings are awesome too!
I tried The Rib Shack, and thought the food was good, not great, but good. I must admit that I was a little put off by the staff. Its a find you own (preferrably clean) table, and good luck with that. The staff acted as if they were doing me a big favor just allowing me inside the place. Im afraid they dont have a clue about running a restaurant, and its such a competative business, that they certainly won't last long. I hope that changes so they do stick around, but it's doubtful.