Dallas' "Center for Performance Excellence" Is All About Synergy. Is it 2003 Again?
So, Dallas City Manager A.C. Gonzalez is making his twice-monthly report to the City Council Wednesday afternoon. This time, he's going to be talking about something called the Dallas Center for Performance Excellence which, well, we've read the whole briefing and still have no idea what it is.
Its purpose, as presented, is to "facilitate best-in-class levels of performance across the City of Dallas organization through an integrated systems approach that achieves results," whatever the hell that means.
Before those best-in-class levels of performance can begin to be facilitated, an advisory board and a working group -- featuring Assistant City Manager Jill Jordan -- need to be convened so there can be two levels of bureaucratic icing on top of the bureaucratic cake.
Under a section titled "A Fresh Approach", Gonzalez claims the CPE will "[f]oster synergy through collaboration, rather than segmented internal efforts."
Gonzalez is a bureaucrat. We get it, the most powerful person in city government being an unelected bureaucrat is just something that comes with the antiquated city manager system. It makes sense that he speaks a language a little bit different from the rest of us. What's bothersome is that Gonzalez's briefings were supposed to shed at least a little light into the dark corner of the world that is the city manager's office. Instead, he approaches them like a middle schooler giving a book report against his will.
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