Don't Express Yourself
Dear Cafe Express on McKinney Avenue,
Things you may not want to publicize to your customers in the form of an "award":
Lowest Crew Turnover — 64.5 %
Lowest Food Cost — 28.8 %
Perhaps you might place these placards in the back room as motivational tools instead of on the dining-room wall. Just a thought, but if your turnover rate is more than 50 percent, the crew definitely needs motivation. And it may be just me, but I never thought your Pasta Amore with side salad was way overpriced until I saw your stellar food cost percentage. LYLAS, Merritt Martin
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