Memo of the Week
Bill Palen, a local P.R. executive with Fleishman Hillard, offered this counsel to Southwestern Bell Telephone general manager Tom Morgan, on the date of the Observer's publication of a cover story by Miriam Rozen about "Project X"--a set of billing practices that former company employees allege were racist. Those making the charge--denied by the company--included Doug Hamilton, a fired manager who had been touted earlier as a hero for rescuing a woman from drowning in a flood.
Get the ICYMI: Today's Top Stories Newsletter
Catch up on the day's news and stay informed with our daily digest of the most popular news, music, food and arts stories in Dallas, delivered to your inbox Monday through Friday.