OK, look, we know. Richardson Bike Mart is bigger, and the prices on bikes and accessories are pretty much the same everywhere, so why not go with the perennial favorite? Here's why: We traded in our old Trek 1400 this year for a sleek new Specialized beauty. We shopped both places and found the prices were identical. The difference? At Richardson Bike Mart we were waited on by some kid who called us "bro," who kept looking over our shoulder at the customers in the $3,000-plus bike racks and who tried to up-sell us to a more expensive bike. At Plano Cycling & Fitness, the sales help was friendly, attentive, professional and actually provided us useful information on a number of bikes--without once calling us "bro." (They also understood that $900 was plenty to spend for a bike when you have $2 legs.) Same bikes, better service--the nod goes to Plano.
Richardson Bike Mart Multiple locations