When I got home last night, my son asked if I went to the next-door 7-Eleven for my free Slurpee. I told him, sorry, I forgot about the giveaway. He didn't: 'Round 4 yesterday he and my wife stopped by the Preston Forest location, only to find they were all sold out. At which point they bought a small, because, right, who wants to tell a 7-year-old he's Slurpee outta luck. Turns out, he wasn't the only one. Far from it.
The One Arts Plaza-based 7-Eleven's been inundated with complaints from the empty-handed and is asking folks to either call this number (1-800-255-0711) or visit this customer-relations website, which has been timing out for hours.
I talked to Margaret Chabris, 7-Eleven's corporate communications director, earlier today about the run-out. Said she: "We gave away more than 5 million Slurpees yesterday, and the interest and the response was even more than we expected. Five million was a record. I heard of stores giving away Slurpees giving away in little, in coffee cups, in whatever they could find. It was just the biggest Slurpee day we've ever had. A lot of people were also going after work, taking their kids, and by then all the cups were gone or there were problems with the machines."
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She says some folks who call in might get coupons for free drinks. "Because," she says, "who wants to live without Slurpees?"