Transportation

The American Way: Pissed. Off.

American Airlines' decision to charge $15 per checked bag gets a rave review this morning from Claes G. Fornell, a professor of business administration at the University of Michigan: “Seems really, dare I say it, stupid.” Also noted in there: American does not plan to offer refunds if suitcases do not arrive with the plane. Flight attendants -- who, earlier this month, demanded the resignation of the entire AMR board, including big-bonus bossman Gerard Arpey -- look forward to closing overhead bins.

And, in case you missed it, American pilots yesterday issued their own statement concerning the state of the Fort Worth-based carrier, which'll be just a wee bit smaller come fall as it trims 11 to 12 percent of its domestic capacity. Notes captain Lloyd Hill in the Allied Pilots Association's media release: “American Airlines management is failing its customers, its shareholders and its employees. This dismal performance is not sustainable.” Don't mince words, captain, how do you really feel? --Robert Wilonsky

KEEP THE DALLAS OBSERVER FREE... Since we started the Dallas Observer, it has been defined as the free, independent voice of Dallas, and we'd like to keep it that way. With local media under siege, it's more important than ever for us to rally support behind funding our local journalism. You can help by participating in our "I Support" program, allowing us to keep offering readers access to our incisive coverage of local news, food and culture with no paywalls.
Robert Wilonsky
Contact: Robert Wilonsky