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In the latest issue of Consumer Reports, exactly 47,629 cell-phone users from around the country responded to a survey ranking their satisfaction with the country's major service providers. Turns out, about half of those polled think their service sucks -- which sounds charitable, y'ask me.
Online you'll find the introductory essay, which more or less sums up folks' dissatisfaction with their respective carriers. But in the print edition you'll find how services rank in major markets -- including the Dallas-Fort Worth area. In short, Verizon comes out on top locally, with a score of 71 -- which means folks were somewhere between "very satisfied" and "fairly well satisfied." AT&T gets a 68, T-Mobile merits a 67, and Sprint sprints to the low, low rating of 58, placing it at the bottom of the area's Big Four. Tin cans connected by string ranked a 93. --Robert Wilonsky
Keep the Dallas Observer Free... Since we started the Dallas Observer, it has been defined as the free, independent voice of Dallas, and we would like to keep it that way. Offering our readers free access to incisive coverage of local news, food and culture. Producing stories on everything from political scandals to the hottest new bands, with gutsy reporting, stylish writing, and staffers who've won everything from the Society of Professional Journalists' Sigma Delta Chi feature-writing award to the Casey Medal for Meritorious Journalism. But with local journalism's existence under siege and advertising revenue setbacks having a larger impact, it is important now more than ever for us to rally support behind funding our local journalism. You can help by participating in our "I Support" membership program, allowing us to keep covering Dallas with no paywalls.
