Hacienda On Henderson Has a Small Window And a Great Patio To Get Things Right

The people of Dallas love a good patio.

On the plus side, Hacienda on Henderson has one really cool porch—and it still draws the occasional crowd.
Sara Kerens
On the plus side, Hacienda on Henderson has one really cool porch—and it still draws the occasional crowd.

But until places such as Dragonfly and Fearing's began sculpting refined enclosures and The Londoner found a location set back from the road, most outdoor spaces butted up against parking lots or busy streets. As a result, some of the most popular patios—Primo's and Taco Diner, for example—also smell rather noxious, reeking of auto exhaust.

Although the patio at Hacienda on Henderson overlooks its heavily trafficked namesake avenue and a large parking lot, it is still attractive by Dallas standards: two levels under a pergola, with plants and flat-screen televisions for ambience—nature and nurture, as it were. I sat out there on a warm Friday evening several weeks ago, wondering why only three other tables at this very cool patio were occupied while Capitol Pub, just across the street, was exploding with a happy hour crowd.

I had plenty of time to ponder the question: A young waitress burst from the restaurant and passed by without acknowledging my presence. On her return trip, she again failed to look my direction, appearing rather harried despite working the near-empty domain. A second server buzzed by my shoulder, and still no menu, no "I'll be with you in a minute"—not even a hello.

Eventually a different staffer stopped at my table, if only to push the bar's selection of infused tequilas—pineapple, strawberry and habanero mango, all on tap. Now to my mind, good tequila should never be tampered with and cheap tequila should never be consumed, so the idea of a fruit infusion seems a little disturbing. On the plus side, the bar stocks almost 50 tequilas (and a few upscale mezcals) and bartenders shake up a range of specialty cocktails. This is not surprising because Hacienda's owners have long nightlife resumes: Patrick Tetrick and Chris Faulkner also hold a stake in Lotus, an Uptown lounge, while Miles Zuniga backs Slip Inn and Vickery Park.

While this might explain the restaurant's strong focus on liquor, it didn't answer why the service was sporadic or the patio empty. When Hacienda opened in the revered Cuquita's space back in July, the Knox-Henderson crowd nearly spilled over the patio's ledges at happy hour. Three months later, I had the place almost to myself.

On my first visit, I wondered if I'd ever get a chance to eat and later regretted being given that chance. Empanadas had a dense, flaky and somewhat sweet crust—which is fine if you need to balance out certain savory flavors. Unfortunately, there was nothing inside but a glob of mystery meat and bland mushrooms draped in an unpleasant cheese. Before I managed to finish one, my entrée arrived.

Great—I had to decide which one would be better cold: already sorry empanadas or the just arrived tacos.

Didn't matter, actually, because the tacos consisted of ground beef seasoned to a point where gritty, muddy flavors merged. The phrase "I should have gone to Taco Bell" popped into my mind.

Granted, opening chef Mike Dimas split after less than a month, leaving cooking chores to Paul Delgado and Christopher Alexander. So one month in, their kitchen was in chaos, and after three months, they were still working out service issues. Their menu of "cheesy" enchiladas, mac and cheese burritos, and "Disco Dave's" tacos pales in comparison to nearby Café San Miguel, especially when undermined by staff issues. The opening of Park stole some focus from Hacienda. And while all this was going on, The Dallas Morning News handed them the supreme insult of a one-star review. Neighboring restaurateurs began expressing not-so-private concerns about Hacienda's longevity.

All this would call into question the ownership team's successful résumé—except that my second visit suggested they were catching on and making the right changes.

From my perspective, it seemed almost a tale of two restaurants. A pleasant and talkative server approached our table almost before we even sat down, and the plates were far more interesting. Although spinach quesadillas suffered a bit from poor quality cheese, the kitchen buffers the greens with onions and bell peppers. They grill these peppers, so charred spikes of bittersweet, smoky flavor burst forward, and they sauté the onions, lending them a softer, sweeter aspect which adds depth to the spinach. Chicken enchiladas don't skimp on the meat, which has a tender, earthy nature. Diabla shrimp pulls a fine, murky flavor from a chipotle rub, backed by a hint of lime and welcome pricks of pepper. It sits on the best expression of rice I had in three meals at the restaurant and takes fire when touched to a sauce of chile, lime and cilantro—a fireball wrapped in serene sour cream.

This is what you want from a Tex-Mex restaurant with modest aspirations: familiar flavors with a few points of interest. Throw in a great outdoor space and margarita specials (theirs is a $3 deal for happy hour), and it should challenge institutions like Primo's in popularity.

But patrons who suffered through Hacienda's early months are unlikely to return, and the restaurant still needs to work out several problems.

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  • SallyAnn 12/09/2009 6:39:00 PM

    I have given this place 3 tries and everytime, was actually worse than the last, to the last time I walked out as service was....non-exsistant. The staff are rude and have a "you should be thankful you are here" attitude and the hostesses are terrible, actually there were 3 girls standing at the front, not too sure if all of them worked there or just one, or perhaps none, but I could not tell. So what if the owners have good places under their belt, even then a couple of those places are questionable. Ive reached out the management to tell them of my terrible service and they have not reached out to me once. That is appalling, so I guess they dont care enough about me, that I dont care to give them any money. Its a cool space and I can't wait for another restaurant to take it

  • david 12/04/2009 11:22:00 PM

    i really like this place. great atmosphere, ritas and staff. maybe, they were caught on an off-night. been there several times, and staff was always really attentive. haven't tried the food yet, aside from queso-which is awesome!, but i plan to change that soon. owners already have successful establishments under their belts, i'm sure they'll find a way to keep everyone's interest.

  • chris von danger 12/04/2009 5:21:00 PM

    I went Hacendia when it first opened back in the late summer, I wasnt impressed with the food then, as it appeared it was just "thrown together" and tasted as such. In addition, it would be a failure not to mention the bubble-headed pole dancers types in tight tops, tighter jeans and stripper heels acting as hostess/wait staff, who either couldnt get it together with an order or just really didnt care, as it appeared they wanted to shake their business and flirt with the after work fratboy crowd on the patio. I decided to give the place another chance recently, still I havent been impressed with the place. I give this place another 3-6 months in business before someone else comes in and brings a grown-folk approach to running their business...

 

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