While some restaurateurs may feel held hostage by bad Yelp reviews, others are pulling out the big guns. Meri Dahlke, who owns and operates Ten Bells Tavern in Oak Cliff, noticed a nasty one-star review that seemed excessively spiteful.
From Yelper Mark G.:
I live in Oak Cliff and really wanted to like this place. But, frankly, it smells. Maybe if you sit outside you can't smell the nastiness, but inside is gross. It smells like it has been there for 50 years and never been clean, but it is a newer place. Some of the staff look cracked out. Looks like something you'd find a seedy part of town. I will avoid this place in the future. There are plenty of other places in the area to have a better experience.
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Dahlke had never received a one-star review, so she called the author out.
Which part made it smell worse? The part where we didn't serve you any alcohol or the part where you harassed the female staff by exposing your chest hair in lieu of showing your ID? Next time you want a Miller Lite, please bring the appropriate ID that is required when you go to a bar and we'll gladly serve you.
The results are the best kind of advertisement a proprietor could hope for. Gawker and Reddit have picked the story up to the tune of tens of thousands of views, and now I know where I should grab a pint this evening.